Move-in, move-out and tenancy
Separate routes for cleaning estimates inquiries
What changed: When it comes to cleaning estimates, the inbox describes itself now. Categories come attached, and follow-ups stop impersonating new business.
- Client
- Student accommodation cleaning company
- Region
- Billings, Montana
- Team
- 15 staff, one locally managed operation
- Timeline
- 15 working days
Our cleaning estimates contact page now mirrors real life. New customers and existing ones take different doors, and we can tell them apart instantly.
Where the team started
Before the rebuild, in the order the client described it: the site they had, and what it cost them day to day.
- Starting point
Every cleaning estimates visitor, whatever their purpose, was sent to the same general contact page. New requests and live conversations shared one form.
- The problem
With cleaning estimates, the team received a jumble of messages with vague subjects. Telling new business apart from continuing conversations meant reading every line of every message.
What we built
The contact page now opens with three plain options and routes each to a fit-for-purpose form. New inquiries collect property size, cleaning frequency and access arrangements; follow-ups take a shorter path.
Features used
- Contact categories
- Separate follow-up route
- Relevant form fields
- Clear button labels
15 working days, approval to handover
15 working days after content approval, including staff review and handover. Scroll to watch each stage come clean.
Content approved
The working-day count starts when the client signs off the content, not before.
Loose notes and old copiesApproved wording
Build
Contact categories and separate follow-up route, built into the live site.
The old way of workingBuilt and wired in
Staff review
The team checks the pages and the flow before anything goes live, and corrections happen here.
Surprises at launchChecked by the team
Handover
The site is handed over with the people who run it knowing how it works.
A project that just endsA team that owns it
What changed, day to day
The problem as the team lived it, against how the same work runs now.
- Move-in, move-out and tenancyBefore:With cleaning estimates, the team received a jumble of messages with vague subjects. Telling new business apart from continuing conversations meant reading every line of every message.After:When it comes to cleaning estimates, the inbox describes itself now. Categories come attached, and follow-ups stop impersonating new business.
Starting from a similar place?
See the site you would get, with your own services and towns, in about 30 minutes. Plans from $117 a month.
Questions about this project
How long did the project for this student accommodation cleaning company take?
15 working days after content approval, including staff review and handover. For scale, the client is a student accommodation cleaning company in Billings, Montana with 15 staff, one locally managed operation.
What did we build for the student accommodation cleaning company?
The contact page now opens with three plain options and routes each to a fit-for-purpose form. New inquiries collect property size, cleaning frequency and access arrangements; follow-ups take a shorter path.
Which features did the project use?
Contact categories, Separate follow-up route, Relevant form fields, Clear button labels. On this site they sit under an instant quote tool that pre-qualifies the job and every lead routed into your crm, tagged and ready, which ship on every plan.
Can my cleaning company get the same kind of work?
Yes. This kind of work is part of a managed GetCleaningWebsite site. Plans start at $117 a month, with the $647 build fee invoiced only after launch. Every business starts from a different place, so we look at yours on a demo call before promising anything.
More projects like this one
- End-of-tenancy cleaning service
Clearing out dated cleaning estimates information
Day to day with cleaning estimates, updates are made once and verified everywhere they echo. Visitors stop meeting conflicting versions of the same fact.
Read the case study - Deep cleaning and sanitization team
A stronger opening exchange for cleaning estimates
Day to day with cleaning estimates, the team reading the inbox gets the essentials in the first message and can decide the right follow-up immediately.
Read the case study - School and nursery cleaning contractor
Cleaning estimates that work one-handed
When it comes to cleaning estimates, phone visitors reach the inquiry route without excavating the menu. The team can text a single link during a call instead of narrating a path through the site.
Read the case study
Built for your kind of business
Get the same care on your own site
A managed website for your cleaning company, live in 7 days on Spotless Start. The $647 build fee is invoiced only after launch.